Monday, May 14, 2012

Our Team Members Make Us Smile!

At Eat'n Park in May, we always celebrate two things: The arrival of strawberries (It's the Merry Berry Month of May, remember?) and our fantastic team members. May is team member appreciation month, when we recognize the people to whom we owe our success.

This year, we asked our email club members to share their stories of team members who make their Eat'n Park visits special. Below are a few of the responses we received. You'll notice a common theme among them; it's not that one of our team members saved a guest's life (though we've heard those stories, too), it's that this person routinely goes out of their way to show that they care, and takes a personal responsibility for making our guests happy. After all, that's what we're all about. We wouldn't be "the Place for Smiles" without team members like these ones.

Read on to see if you recognize any of the team members below. And if you're visiting our restaurants this month, please join us in thanking these amazing folks.

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Team Member: Chris Varner
Restaurant: Morgantown Eat'n Park

"We always try to sit at Chrissy's booth, because she makes us feel like we're visiting her at her house. If she has a minute or two, she will chat with us, which makes us feel like we're friends, and not just a customer. We've been eating "at Chrissy's" for so long, we feel we ARE friends! My husband would eat breakfast there every day if I let him. I keep telling him we can make eggs and toast at home, but he says, "Yeah, but it's not as much fun as eating at Chrissy's.”

CarolJean
Morgantown, WV

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Team Member: Laura
Restaurant: Penn Hills Eat'n Park

"She always has a smile on her face! She knows so many of her customers by name and greets everyone as they were a guest in her home. Our daughter is involved with Karate and we usually go to Eat’n Park after her classes. Laura calls our daughter her "bodyguard" and shares her accomplishments with anyone who will listen. She makes our daughter feel very special. Laura also is a wonderful waitress. She is a wonderful representative of the Eat’n Park spirit of service with a “Smile.”

Laura
Pittsburgh, PA

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Team Member: Vickie
Restaurant: Greensburg Eat'n Park

"A friend and I go to the Eat'n Park in Greensburg every Sunday morning for breakfast. We always ask to be seated in Vickie's section and are disappointed when she is on break. We have been doing this for a couple of years. Vickie knows us and what we order. She is always so pleasant and is a bright spot in our weekend. Vickie will go over and above to make our visit special. We've tried another place for breakfast, but it wasn't Eat'n Park and the server certainly could not hold a candle to "our" Vickie. She is a wonderful person and a big asset to Eat'n Park. Keep up the good work, Vickie!!"

Janet
Latrobe, PA

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Team Member: Mary L.
Restaurant: Canonsburg Eat'n Park

"Well, I have been going to this location for many years, and I ask for Mary L. Well, when I walk in Mary always has a table for me and my family. She brings me what I always order, she knows it off by heart. And she always brings me my food with a smile! She has a great personality! She gets along well with everybody in the restaurant! She never complains about anything, she does her job well, we look forward to our visits at this Eat’n Park! No one compares to Mary L. in the service she brings!!"

Lori
Mt. Lebanon, PA

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